Fans still waiting for £28k in Viagogo overcharges
CUSTOMERS LEFT hundreds of pounds out of pocket from a so-called glitch on Viagogo’s website have vowed never to use the secondary platform again and urged others to steer clear of it too.
The problem resulted in fans being charged vastly inflated prices compared to what they believed the website stated. The issue is thought to have affected customers between 16 January and 2 February.
Buyers of tickets for shows including Ed Sheeran, Drake and Celine Dion were affected. A Facebook group calling itself Victims of Viagago was set up to help those trying to recoup money.
Adele shows open new
possibilities for Wembley
WEMBLEY STADIUM will break the record for the biggest stadium concert staged in the UK when Adele plays the first of four 98,000-capacity, in-the-round shows.
The ITB-promoted 28-29 June and 1-2 July concerts are all sold-out.
Renovated and ready to rock
TWO OF London’s best-known venues are to relaunch following renovation by new owner DHP Family.
The Garage (cap. 600) in Islington is to reopen with a new sound system and lighting rig, and a new 150-capacity live music/club space, called Thousand Island.
New venue for Aberdeen
SCOTTISH PROMOTER and venue owner Hamilton Hunter has added a further venue to its portfolio in the shape of The Assembly (cap. 650) in Aberdeen.
The former conference and wedding venue has a musical heritage that includes shows by The Stranglers, Calvin Harris and Chase & Status during previous incarnations, but has not had a dedicated live music presence for a decade.
Council will reopen theatres
THE OWNER of two north Devon theatres which closed earlier this year has announced its intention to reopen the venues.
The Queens Theatre (cap 600) in Barnstaple and IIfracombe’s Landmark Theatre (480) were closed at the end of January (see LIVE UK issue 205) after their operating company North Devon Theatre’s Trust went into administration.
Son to continue Lewis’s legacy
THE FOUNDER and creator of The Brook (cap. 550) in Southampton, Bryn Lewis, has died following a short illness.
Lewis took over the business in 1995 and transformed the pub into a two-tier music venue. Following his death his eldest son Nick, who had been a director at the venue for the past decade, will take up the roles of booker and general manager.
Response to ticketing petition ‘perplexing’
SIGNATORIES TO a petition calling for Government to ban the resale of concert tickets at inflated prices have been told by the Department for Business, Energy and Industrial Strategy (DBEIS) that such a move would create a black market and hinder those wishing to buy tickets spontaneously.
Created by music fan Tracey Kempson Blake, the petition, which had more than 45,000 signatures as LIVE UK went to press, urges the resale of concert tickets to be made illegal under the same law that applies to football tickets, section 166 of the Criminal Justice and Public Order Act 1994.
Tixserve’s tools to beat touts
A NEW paperless ticketing platform, Tixserve, claims to have measures that can prevent secondary ticketing and access by fraudsters.
Customers using Tixserve see bought tickets delivered to a ticket wallet app on a mobile phone, which can then be used for entry to events.
White paper offers hope to venues
PROPOSALS TO alter the Government’s housing policy to take into account the character of existing businesses when new developments are planned and might be affected by noise or other issues, are being taken as a positive sign for music venues.
Amendments to the National Planning Policy Framework would emphasise that planning policies and decisions should consider churches, community pubs, music venues and sports clubs, when locating new development nearby.
Fairfield funding bid secures £14m
OWNER OF Fairfield Halls (cap. 1,750) and the adjacent Ashcroft Theatre (700) Croydon Council has been awarded a £14.2 million Government grant towards the venues’ refurbishment.
The Coast to Coast Partnership Funding will be used for the regeneration of the College Green area of Croydon, which has Fairfield Halls at its core.
O2 and The O2 set to continue
MULTINATIONAL VENUE operator AEG and telecoms company O2 have extended their naming rights partnership for London’s The O2 (cap. 21,000), in a deal worth more than £6 million a year.
The 10-year contract will also double the number of tickets O2 customers will have available through Priority Tickets, which gives access 48 hours before general release, from 2018.
Convicted fraudsters still selling on resale sites
TWO CONVICTED fraudsters have been found selling tickets for thousands of pounds on Ticketmaster’s resale sites.
The Guardian newspaper discovered Michael Mayiger and his wife Michelle, who were convicted of fraud for running a £2 million football-ticketing racket in 2012, were offering tickets on GetMeIn! and Seatwave.
Focus on live events delivers
PRIMARY TICKET agency Skiddle has revealed a healthy upsurge in sales and visitors to its site, after adopting a new approach in September.
For the final quarter of 2016, ticket sales increased by 67 per cent compared to the same period a year earlier, following a new design and sharper focus on its customer experience.
6Music heads to Glasgow
THE BBC and Glasgow City Council have joined forces to bring this year’s 6 Music Festival to the city.
The event renews the organisations working relationship after they combined for Radio 1’s Big Weekend in 2014.
Performers at the festival include Depeche Mode playing the city’s 2,000-capacity Barrowland.
Sound City celebrates mavericks
INDUSTRY CONFERENCE Sound City+ will delve into the history of rock ‘n’ roll with a programme of speakers who were influential during the last 50 years.
Having chosen to move to The Baltic Triangle in Liverpool for its 10th anniversary, the 26 May event has a theme of revolutions. With panels, workshops and meetings the conference will look at how the ‘60s British invasion (overseas), punk rock, Brit pop and acid house shaped the market.
Epic role for Lennox
THE NEW live music manager at the 1,000-capacity Epic Studios in Norwich, Rick Lennox, says he will programme a broad spectrum of music at the venue.
Lennox who worked as an A&R manager during the 1990s, discovered and signed Skunk Anansie and managed Daisy Chainsaw, recently spent five years as live music manager at Open (1,450) in the city.
Upgrade plan for Colston Hall
A £48 MILLION refurbishment is being proposed for Bristol’s Colston Hall to transform the venue into a world-class music hub.
Plans for the makeover include remodelling and upgrading the main hall, increasing its capacity from 1,932 to 2,174, and improvements to its stage.
Carter leaves BBC for Amazon
THE BBC’s head of live music Jason Carter has left the corporation after 20 years to join Amazon.
During his time there, Carter was instrumental in organising events such as Radio 1’s Big Weekend, Radio 2 Live in Hyde Park and the BBC Proms in Hyde Park, as well as one-off concerts with acts such as Muse, Elton John and Justin Timberlake.